Terms & Conditions

Please read our terms, refund policy, refund timeline, and store location information carefully before placing an order.

Terms & Conditions for FX Store

By purchasing from FX Store, customers agree to our order, return, refund, and quality inspection terms. Refunds are processed only as per the eligibility and approval conditions mentioned below.

Refund Eligibility

Refund Policy

Refunds will be initiated only after successful inspection of returned products.

The returned product must reach our warehouse and pass quality inspection before any refund is approved.

Processing time depends on payment method

Refund Timeline

Prepaid orders: 5–7 business days to the original payment method.
COD orders: Refund via bank transfer or store credit within 5–10 business days.

Non-refundable cases

Refunds Will Not Be Provided For

Used items
Damaged products caused by customer misuse
Items returned without approval
Non-returnable products

Inspection-based approval

Refund Approval

All refunds are subject to approval after the returned item is checked by our quality inspection team.

If the product does not meet the return or refund conditions, the refund request may be rejected.

Store Locations

Visit FX Store across multiple cities

FX Store locations are available in selected cities. Store availability, timings, and services may vary by location.

Gurugram

FX Store Location

Dehradun

FX Store Location

Jaipur

FX Store Location

Chandigarh

FX Store Location

Important Note

Refunds are processed only after successful product inspection.

Please ensure that all return requests are approved before sending products back. Items returned without approval, used products, or products damaged due to customer misuse will not be eligible for a refund.